Returns & Exchange Policy

At Mahakali Silver & Gold, we are committed to delivering premium handcrafted silver and gold jewellery with complete transparency. Due to the exclusive and customized nature of our products, we follow a strict returns and exchange policy. Before placing your order, please review the information below.

1. Advance Payment Policy

  • All orders require 100% advance payment.
  • We begin processing your jewellery only after the full payment is confirmed.
  • Transactions are safe and easy thanks to our secure payment system.

2. No Returns or Replacements

  • We do not accept returns for any reason once an order is shipped.
  • Each piece is expertly created, and before shipping, the quality is carefully examined.
  • We request customers to carefully review their order details before making payment.

3. No Exchange Policy

  • Exchange of products is not allowed under our current policy.
  • Please make sure to confirm the size, design, weight, and other details before placing your order.

4. Shipping Charges

  • Standard shipping charges are applicable and will be calculated at checkout.
  • Shipping is carried out via trusted delivery partners to ensure your order reaches you safely.

Important Note

By placing an order with Mahakali Silver & Gold, you agree to our payment, return, and shipping policies. We encourage all customers to make informed decisions before confirming their orders.

Thank you for choosing Mahakali Silver & Gold – where tradition meets trusted craftsmanship.

Contact Us

If you have any questions about our return Policy, please contact us:

Mahakali Silver & Gold

Address 1: C-5, Silver Zone, Kagal-Hatkanangale Five Star, MIDC, HUPARI, Dist.: Kolhapur, Maharashtra – 416 236

Address 2: Shop No 8, Ground floor, Nagar Seth Tower Bhausingji Road, Near Mahalaxmi Temple, Kolhapur, Maharashtra – 416 005