Returns & Exchange Policy
At Mahakali Silver & Gold, we are committed to delivering premium handcrafted silver and gold jewellery with complete transparency. Due to the exclusive and customized nature of our products, we follow a strict returns and exchange policy. Before placing your order, please review the information below.
1. Advance Payment Policy
- All orders require 100% advance payment.
- We begin processing your jewellery only after the full payment is confirmed.
- Transactions are safe and easy thanks to our secure payment system.
2. No Returns or Replacements
- We do not accept returns for any reason once an order is shipped.
- Each piece is expertly created, and before shipping, the quality is carefully examined.
- We request customers to carefully review their order details before making payment.
3. No Exchange Policy
- Exchange of products is not allowed under our current policy.
- Please make sure to confirm the size, design, weight, and other details before placing your order.
4. Shipping Charges
- Standard shipping charges are applicable and will be calculated at checkout.
- Shipping is carried out via trusted delivery partners to ensure your order reaches you safely.
Important Note
By placing an order with Mahakali Silver & Gold, you agree to our payment, return, and shipping policies. We encourage all customers to make informed decisions before confirming their orders.
Thank you for choosing Mahakali Silver & Gold – where tradition meets trusted craftsmanship.
Contact Us
If you have any questions about our return Policy, please contact us:
Mahakali Silver & Gold
Address 1: C-5, Silver Zone, Kagal-Hatkanangale Five Star, MIDC, HUPARI, Dist.: Kolhapur, Maharashtra – 416 236
Address 2: Shop No 8, Ground floor, Nagar Seth Tower Bhausingji Road, Near Mahalaxmi Temple, Kolhapur, Maharashtra – 416 005
Email: enquiry.mahakali@gmail.com
Phone: +91-9325219762